I'm trying to put my electronic signature and it keeps telling me my last name doesn't match! It's correct so I don't know what to do. It is keeping me from efiling.

wishmeluck315 · ‎June 1, 2019

DeeptiS · ‎June 1, 2019

Could you please try to re-enter your First and Last name in Personal Info section to make sure there is not special character or extra space coming through on consent page.

View solution in original post

DeeptiS · ‎June 1, 2019

Could you please try to re-enter your First and Last name in Personal Info section to make sure there is not special character or extra space coming through on consent page.

alandos24 · ‎March 17, 2022

I am having the same problem and this is not working for me

DaraLO · ‎March 18, 2022

alandos24 Please log out of your TurboTax account and clear your browser's cache and cookies. If this does not resolve the issue, please contact us so we can provide further assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

I'm trying to put my electronic signature and it keeps telling me my last name doesn't match! It's correct so I don't know what to do. It is keeping me from efiling.