1887322
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I'm trying to file and finish my taxes but it won't let me it says I need to upgrade I don't want to upgrade it said I was on the line with a specialist I'm not on aligned with a specialist how can I

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
AkinaLO
Intuit Alumni

I'm trying to file and finish my taxes but it won't let me it says I need to upgrade I don't want to upgrade it said I was on the line with a specialist I'm not on aligned with a specialist how can I

If TurboTax detected your tax situation required expanded coverage, like deductions for owning a home or self-employment income, you may have been prompted to upgrade to a version that supports the forms you need. You then would be charged that amount for an upgrade.  

Please see the following FAQ for more details.   

Why do I have to upgrade from Free Edition? 

 

You can also downgrade to a lower-priced version, but it would require you to start over. 

Can I downgrade to a lower-priced version of TurboTax Online? 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question