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tsinha13
New Member

I'm trying to connect my Coinbase Pro account to TurboTax but the "Let's get your 1099-B form" screen stays stuck on "Please wait..." after I enter my account details

 
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GeorgeM777
Expert Alumni

I'm trying to connect my Coinbase Pro account to TurboTax but the "Let's get your 1099-B form" screen stays stuck on "Please wait..." after I enter my account details

A useful remedy to many application issues is to clear your browser's cache and delete cookies.   A full or corrupted cache can keep TurboTax from functioning properly.  If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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2 Replies
GeorgeM777
Expert Alumni

I'm trying to connect my Coinbase Pro account to TurboTax but the "Let's get your 1099-B form" screen stays stuck on "Please wait..." after I enter my account details

A useful remedy to many application issues is to clear your browser's cache and delete cookies.   A full or corrupted cache can keep TurboTax from functioning properly.  If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
tsinha13
New Member

I'm trying to connect my Coinbase Pro account to TurboTax but the "Let's get your 1099-B form" screen stays stuck on "Please wait..." after I enter my account details

Clearing the cache and cookies worked. Thanks!

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