I'll never use this service again... almost 30 days and paid over 100 for the "free" service and havent gotten my money not can they tell me what is going on.

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You will need to contact the IRS. They are the only one who can tell you why you still have not received your refund. There are several delays this year with the IRS verifying identities and other things. You can call them at 800-829-1040.

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how can i upgrade from Premium to Home and Business? When I click Switch Products > Upgrade, the only upgrades the menu shows me are the live services I don't need.

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I'll never use this service again... almost 30 days and paid over 100 for the "free" service and havent gotten my money not can they tell me what is going on.

I'll never use this service again... almost 30 days and paid over 100 for the "free" service and havent gotten my money not can they tell me what is going on.

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I'll never use this service again... almost 30 days and paid over 100 for the "free" service and havent gotten my money not can they tell me what is going on.

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I'll never use this service again... almost 30 days and paid over 100 for the "free" service and havent gotten my money not can they tell me what is going on.

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