I keep getting this after logging in "Oops, something went wrong. Please try again"

[Tax-a-chusetts]

I can log in, it ports over last year's info then this. Any ideas?

[BrittanyS]

This error can occur for the following reasons:

• if your internet security settings are set too high
• TurboTax isn't set as trusted site
• You're logged in on a different device with the same credentials

You can correct these issues by adjusting your internet security by following these steps:

• open browser settings
• select internet options
• select security
• update security settings to low
• in security settings select trusted sites
• add TurboTax to list
• click close