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kernbrent
New Member

I keep getting my efile rejected for IND-199-02. 'RoutingTransitNum' in 'AtSubmissionCreationGrp' in 'AdditionalFilerInformation' in the Return Header

I have tried 3 times. The option is to print and mail it in. Why did I pay TurboTax's fee if it isn't going to work!!!
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1 Reply
LeticiaF1
Employee Tax Expert

I keep getting my efile rejected for IND-199-02. 'RoutingTransitNum' in 'AtSubmissionCreationGrp' in 'AdditionalFilerInformation' in the Return Header

Your return was not e-filed due to a timing issue or a processing error. Your tax return does not need to be modified, it just needs to be e-filed again. Re-open your tax file, review it for errors, and resubmit the return for electronic filing. If the reject continues you will need to print and file your return by mail.

 

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.

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