I have lost my cd's for 2016 Business and Home and Business. i filed extensions and updated cd's in the spring. i had to replace my computer this summer can you help

[Kat]

Did you purchase the CD's directly from TurboTax?

[mesquitebean · Accepted solution]

Are you an Advantage customer with an annual subscription?    If so, you should already have complimentary downloads in your account.   You can retrieve at this link:

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download 

Otherwise, if you are not an Advantage member, here's how to contact TurboTax Support in regards to a lost CD to ask for a download:

Use the form at the link below to be assigned a phone number or schedule a callback. The number will not display when they are closed.  This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

https://support.turbotax.intuit.com/contact