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I have emails and text confirming my fed and state were accepted. But when I log back in, turbo tax is acting like I haven’t filled any information yet???

 
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DawnC0
Intuit Alumni

I have emails and text confirming my fed and state were accepted. But when I log back in, turbo tax is acting like I haven’t filled any information yet???

You may be logged into the wrong account (you can have up to 5 accounts on the same email address).  Use the tool below to find out how many accounts you have.  Sign out of your TurboTax account you are signed into now before you do this.  https://ttlc.intuit.com/replies/3302270

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1 Reply
DawnC0
Intuit Alumni

I have emails and text confirming my fed and state were accepted. But when I log back in, turbo tax is acting like I haven’t filled any information yet???

You may be logged into the wrong account (you can have up to 5 accounts on the same email address).  Use the tool below to find out how many accounts you have.  Sign out of your TurboTax account you are signed into now before you do this.  https://ttlc.intuit.com/replies/3302270

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