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stephim73
New Member

I have been trying all night to refile my taxes and it keeps telling me when I try to send it. there's a problem with the internet connection? and my internet is fine,

any suggestions?
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1 Reply
JulieS
Expert Alumni

I have been trying all night to refile my taxes and it keeps telling me when I try to send it. there's a problem with the internet connection? and my internet is fine,

Yes, if you are getting messages about your internet connection being the problem, but you are able to access other websites, then the problem is a firewall, or antivirus software blocking your transmission. 

 

Please follow this link for troubleshooting these issues. 

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