Does Turbo tax have 2018 Fiduciary tax forms for state of Massachusetts that can be used with Turbo Tax Business Federal 1041 tax return?

[CheriS]

@cindydesilva Will resend it, thank you.

[CheriS]

@cindydesilva Hi, please confirm if you've received an email from us. Subject: MA Fiduciary.  Thank you

[cindydesilva]

I am getting email notices on these responses posted here but no other email has been received as of now

[CheriS]

@cindydesilva Thank you for letting me know. Please check your spam or clutter folder please.

[cindydesilva]

I have checked and nothing is coming through except these emails with notices of comments.  Are you using correct email?

[CheriS]

@cindydesilva Yes, using the same one you are receiving the notifications about responses.

[cindydesilva]

wow.  I don't know what to tell you.  can you post the message here?

[cindydesilva]

Just to confirm.  I created a whole new "search all" folder in outlook and see nothing.  I looking in junk and also in McAfee spam.  Looked everywhere.  I am getting all other emails from everyone.

[CheriS]

@cindydesilva Unfortunately, that's not possible. The e-mails are to look deeper into the situation which requires personal information. I can't request that here in this public forum. I'm terribly sorry that you are not able to receive our messages. I don't know what is causing the issue.

[cindydesilva]

I  have already done troubleshooting for 4 hours with tech support and I have an open ticket - what is next course of action?  do I need to call again?  is there an expedited way to get attention?

[CheriS]

@cindydesilva My apologies again, I asked about this form and was told it's not the correct form at all. But I don't think you ever received it since you're not getting emails from our side. Is it possible you have it set up to immediately delete what's considered 'spam' mail?

[CheriS]

@cindydesilva Email issue help: <a rel="nofollow" target="_blank" href="https://www.lifewire.com/fix-outlook-not-receiving-email-4177911">https://www.lifewire.com/fix-outlo...>

[ScruffyCurmudgeon]

If the email provider that @cindydesilva uses retains the messages on its server (this may be an option but can be overwritten by the settings in Outlook unfortunately) the best step is to access the mail server through a browser and not Outlook if the mail server has a browser http access - for example, yahoo or gmail or a number of other mail servers.

[cindydesilva]

no - I have lots of spam emails.   I will try directly accessing via provider.   Can someone verify if the MA Fiduciary forms that I have are the most current?  I can print and file that way, rather than electronically if I have to.

[CheriS]

@cindydesilva Well, I have an update today on MA Fiduciary after re-opening TurboTax Business a few mins ago.