See if you can locate those state downloads in your TT account by following the instructions below.
https://ttlc.intuit.com/replies/3302070
If not, you'll need to contact TurboTax Customer Support during business hours. Do that by using the contact info below.
https://ttlc.intuit.com/replies/3300041
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***