I forgot my password. I can login by phone verification, but to change my password it makes me enter my old password, which I don't know. Is there a way to reset it?
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I forgot my password. I can login by phone verification, but to change my password it makes me enter my old password, which I don't know. Is there a way to reset it?
posted
June 7, 20194:46 PM
last updated
June 07, 20194:46 PM
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I forgot my password. I can login by phone verification, but to change my password it makes me enter my old password, which I don't know. Is there a way to reset it?
On the sign in screen, you should be asked the question "Have you forgotten your password?" Taking this route, a different means of proving your identify will be used and you will not be asked to enter your old password.
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