I filed my taxes last tax season for 2018. TurboTa...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I filed my taxes last tax season for 2018. TurboTax charged my card at that time. I found out today that my tax return never went thru. What the hell happened?

 
2 Replies
Level 15

I filed my taxes last tax season for 2018. TurboTax charged my card at that time. I found out today that my tax return never went thru. What the hell happened?

Did you use Online TurboTax?    Did you choose to efile the return?  After paying, one has to continue through several additional screens to electronically sign and transmit the return.

 

After that one should get 2 emails--the first saying the return had been transmitted, followed by a second email saying if the return was accepted or rejected.

 

Did your efiled return reject?   Or was the efile process never completed?   

 

Or did you choose to file by printing and mailing?  If so, TurboTax does not mail it for you--you have to do the mailing.

 

If you used Online TurboTax, log into your Online TurboTax account. At the Tax Home what is showing for the "return status" of your return? If you don't see any "status" on the main Tax Home page, then scroll down and click on "Your Tax Returns & Documents", expand that section and choose tax year 2018, then look for the status.    Does it say accepted, rejected, printed, started, ready to mail, or what?

Level 15

I filed my taxes last tax season for 2018. TurboTax charged my card at that time. I found out today that my tax return never went thru. What the hell happened?

Paying the TT fees in step one of the FILE tab doesn't file the return ... you had to complete all 3 steps of the FILE tab to submit the return. If you did not file the return OR the return was rejected then all you can do at this late date is mail in the return.
Dynamic Ads
v
Privacy Settings