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I E-filed and the rejected message I received is" name and SSN do not match" but they do.

 
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1 Reply
Cynthiad66
Expert Alumni

I E-filed and the rejected message I received is" name and SSN do not match" but they do.

Make sure that the name and SSN for each person on the return match.  Sometimes, a name change due to marriage or divorce causes an error.  If all is good there, then we will need to delete your cookies, history and cache'.

 

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