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I don’t have the old number there looking for to identify my identity but I am trying to use my new number but it won’t let me !!

 
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Cynthiad66
Employee Tax Expert

I don’t have the old number there looking for to identify my identity but I am trying to use my new number but it won’t let me !!

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?  Are you verifying your identity for The IRS or for TurboTAx?

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