I entered my credit card information and it was unexpectedly charged before I got to the end of the process. I'd not made up my mind as to whether I would file with TurboTax, but somehow it charged my card. Please refund the charge until I decide whether I will file using TurboTax.
[personal info removed]
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You can phone TurboTax Support during business hours to discuss any billing issues. The FAQ below will tell you how to get a phone number or schedule a call back. The interface will not be operational when they are closed.
When the process prompts you to describe your issue, just enter billing issue without quotes.
FAQ: How do I contact TurboTax?
https://ttlc.intuit.com/replies/6386875
You can phone TurboTax Support during business hours to discuss any billing issues. The FAQ below will tell you how to get a phone number or schedule a call back. The interface will not be operational when they are closed.
When the process prompts you to describe your issue, just enter billing issue without quotes.
FAQ: How do I contact TurboTax?
https://ttlc.intuit.com/replies/6386875
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