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how to I obtain copy of turbotax I already paid for, so I can reload my files
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Based on my research, you should contact Turbo Tax directly. They can assist you getting the software you need to work with Windows 10 reinstall.
Links that can help
Downloading software purchased at TurboTax.com (Help you with already purchased and getting a copy): https://ttlc.intuit.com/questions/1901289-how-do-i-download-the-software-i-purchased-at-turbotax-com
If above link doesn't help then who to contact can be found with this link: https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive
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Edge913
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