I cannot get to download the software online. It is forcing me through prompts like my name and I am signed in?

pbeste · ‎June 3, 2019

MariaC · ‎June 3, 2019

Select "Buy Now" under the product you are wanting to purchase.
Select the type of operating system you have. If you prefer the CD there is an option under the types of operating system that you can select that says "I'd like to order a CD."
It is going to take you to a TurboTax Advantage screen. If you would not like to sign up for this you can skip this by selecting "No Thanks" next to the sign up now button.
The next screen should be your cart. You can proceed to checkout by clicking the orange checkout button.
You should then be prompted to sign in and pay for the product. TurboTax will walk you through the steps from here!

MariaC · ‎June 3, 2019

Select "Buy Now" under the product you are wanting to purchase.
Select the type of operating system you have. If you prefer the CD there is an option under the types of operating system that you can select that says "I'd like to order a CD."
It is going to take you to a TurboTax Advantage screen. If you would not like to sign up for this you can skip this by selecting "No Thanks" next to the sign up now button.
The next screen should be your cart. You can proceed to checkout by clicking the orange checkout button.
You should then be prompted to sign in and pay for the product. TurboTax will walk you through the steps from here!

MariaC · ‎June 3, 2019

Make sure you are signed out when you start this process

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