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dreynolds
New Member

I can't get past the activation screen.

for turbo tax 2025 desktop, how do i get past the activation screen?
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1 Reply
JohnB5677
Expert Alumni

I can't get past the activation screen.

Common solutions include 

  • Temporarily disabling antivirus/firewall software, 
  • Checking for stable internet connectivity, or 
  • Resetting local activation data by deleting the cached TurboTax folder.

For issues with the functioning of TurboTax contact  

To connect to a person for your account issues, 

  • Call 1-800-446-8848 (or 1-800-4-INTUIT). 
  • Support is available daily from 5 AM to 9 PM PT. 
  • You can also try reaching out via the Intuit Contact Page
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