I am trying to use the free edition of TurboTax. It is telling me to go to the tax tool, but I do not have that option. How do I go back to the free version?

posted

It looks like you are using Deluxe but Tax Tools is available in any online version. You may need to open up your return first. Click 'pick up where I left off' to get the left menu panel to open up.

How do I switch to Free?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I tell TurboTax that I filed my taxes using a different app?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I am trying to use the free edition of TurboTax. It is telling me to go to the tax tool, but I do not have that option. How do I go back to the free version?

I am trying to use the free edition of TurboTax. It is telling me to go to the tax tool, but I do not have that option. How do I go back to the free version?

Get more help

Do you have a TurboTax Online account?

I am trying to use the free edition of TurboTax. It is telling me to go to the tax tool, but I do not have that option. How do I go back to the free version?

Do you have an Intuit account?

I am trying to use the free edition of TurboTax. It is telling me to go to the tax tool, but I do not have that option. How do I go back to the free version?

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert