How do you get a discount from a link to apply to a return you have already started? I already tried clearing the cache and switching browsers.

2sbonomo · ‎February 14, 2020

CassLO · ‎February 15, 2020

To get your partner discount, be sure to always start on the affiliate partner’s website, such as your bank, credit union, insurance company, or other affiliate like Uber or Lyft. Select the TurboTax link from the partner’s website to access your tax return in TurboTax.

How do I get my TurboTax affiliate partner discount?

To start from the affiliate partner's website, you would need to clear and start over:

How do I clear and start over in TurboTax Online?

If you would like to contact customer service, start by clicking on Contact Us. Answering the questions will help to ensure that your call is properly routed.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

How do you get a discount from a link to apply to a return you have already started? I already tried clearing the cache and switching browsers.