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How do you fix "Your configuration has been modified (prn.ini.,startup) Please re-install

I tried to re-install, but get a message that it is already installed.  Non of the information I researched on my computer indicates that there is already another installed.

 

The problem started yesterday when I renamed the file that had the name misspelled, and then deleted the old file.  I found the "prn.ini" file, but don't know what to do with it, or maybe that's why TT thinks I have the program already installed??  Please advise.  Thank you.

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2 Replies
LenaH
Employee Tax Expert

How do you fix "Your configuration has been modified (prn.ini.,startup) Please re-install

Please first troubleshoot your Windows software using the list here. If that fails to solve the problem, please contact us using the phone number listed here

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How do you fix "Your configuration has been modified (prn.ini.,startup) Please re-install

@LenaH  Thank you so much.  My updates are all up to date, and I had already followed the "Troubleshoot..." steps without any luck.  Then I tried going to the TT exe location after reading your instructions, and ran it as Administrator.  For some unknown reason, it opened!!!  Last Friday it was suggested that I run "File Indexing" which took awhile, and I hadn't tried anything else all weekend, so maybe that helped to clear whatever was going on??  Anyway, all is good for now.  Thank you. 

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