How do I request a refund for the ONLINE state TT product?

[crash12_mn]

Turbotax has a math error while calculating NC Part Year income so I can't use TT to complete my NC return.

TT is ignoring Coverdell ESA income even though it's entered in the federal return. The only way I could reasonably determine the return was incorrect was by first paying for the NC TT and then printing the return , and then I could tell a worksheet was not properly including the ESA amount (its shown in a subtotal but not added to the final total). I spoke with TT Support but they suggested I upgrade to a paid live service which I dont want to do. 

[ee-ea · Accepted solution]

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...