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How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

 
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6 Replies

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

@ mrmrst 

Here is the Community forum:

https://ttlc.intuit.com/community/home/misc/03/en-us

 

Once you have logged in to the Community (or if you arrive there already logged in), click on the user icon in the top right of any forum page,and in the dropdown menu click MY PROFILE.  That will bring up a profile with a list of all the topics you've participated in.   Click each one to view that particular thread.

 

Here's a direct link to your profile and list of topics:
https://ttlc.intuit.com/community/user/viewprofilepage/user-id/1355981

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

Thank you, that helps, but I am not looking for links. I want to know how I "log into the community" after I have logged into Turbotax on-line. Can I click on some options within Turbotax on-line to get to the community? Is that possible to do or do need to open my e-mail each time and click on these links?

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

 You do not need to go your email and use email links to get to the Community.

 

Just BOOKMARK the Community page below in your browser bookmarks section, and you'll always have it handy.  You can use the bookmark whenever you want to go to the Community.

https://ttlc.intuit.com/community/home/misc/03/en-us

You can even open the Community in a separate browser tab, keeping Online TurboTax open.

 

You may not have to sign in again when you go to that page if it recognizes you are signed into Online TurboTax.  It may already recognize you are signed into an Intuit Account.   If it doesn't, then just sign in there, too.

 

Or you can sign out of TurboTax Online, and then sign in at the Community page linked above.   You don't have to be signed into Online TurboTax at all to use the Community. 

 

Somehow you responded here now in this thread, so how did you do that?? 

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

Your first direction there is my problem. How do I get to the community from within TurboTax on-line? I don't know how to do that. Other than posting a new question, then Turbotax takes me to the community page. Do I have to ask a new question each time I want to get to the community page?

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

NO.    See the comment I wrote you above about bookmarking the Community.  You were responding at the same time I was.

 

You don't need to ask a new question from inside Online TurboTax each time.  That's the problem.  You already have 5-6 separate questions on this navigation issue alone.

How do I navigate to see answers to my questions posted to the community? An email with a link to the answers doesn't tell me how to navigate to the answers.

And it's OK to sign out of TurboTax Online if you prefer, and then sign in again at the Community.   Once you bookmark the link to the Community, you can use it either way.

 

I personally don't like to be signed into 2 websites at once as a security precaution.  I generally sign out, close the browser and reopen it.  But since these are both Intuit sites operating off of the same Intuit ID (I assume), that may be less of an issue in this case.   It all depends on your particular browsing habits.

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