Your Medical Expenses Worksheet may be hanging up on something.
- Delete the worksheet.
- Clear your cookies and your cache to remove anything that may be stored in memory.
- Re-enter your medical expenses.
To delete a specific form in TurboTax Online you can follow these steps:
- Within your return, click on Tax Tools in the black menu on the left side of the screen.
- Click on Tools.
- Click on Delete a Form.
- Scroll down to your Medical Expenses Worksheet and click Delete.
- Under Federal in the black menu bar click Deductions & Credits to get back into your tax returns.
- Scroll down to Medical Expenses and re-enter your information.
- Proceed entering/reviewing your return.
To do this in TurboTax Desktop you can follow these steps:
- Within your return, click on the Forms icon in the upper right of the screen to switch to Forms mode.
- Scroll down in the menu bar on the left and select your Medical Expenses Worksheet.
- Click the Delete Form button at the bottom left of the preview screen.
- Confirm the deletion then click the Step-by-Step icon in the upper right of the screen.
- Click on the Federal Taxes tab and Deductions & Credits and I'll choose what I work on.
- Scroll down to Medical Expenses and Start or Update and re-enter your information.
- Proceed entering/reviewing your return.
Source: AliciaP1
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