How do i fix a rejected code Reject Code F8962-070

[acorrea17]

tax return was rejected for code F8962-070 how do i correct this on the return

[ee-ea]

Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A. 

Latetst information for this code is "This return cannot be electronically filed at this time due to an IRS processing error that will be corrected on February 3, 2022. On, or after February 3, 2022, open the rejected return, review it for errors, and resubmit the return for electronic filing."

[DawnC]

If you have already attempted to e-file your return, but were rejected with rejection code F8962-070, you may find that you will not be able to answer the ''Did you receive a Form 1095-A?'' question with a NO response.   When you select No, TurboTax will revert your selection back to Yes.

The reason you can’t change your response to NO, is because the 1095-A as well as Form 8962 are now included in your return.   But, if you do not have a 1095-A and know you will not be receiving one, you can delete the 1095-A from your return.  This will also remove the 8962 and allow you to change your answer to the 1095-A question to NO.   If you have confirmed that there is no 1095-A available from the Marketplace, follow the steps below.

1. Delete the 1095-A form - see below

2. Revisit the 1095-A section and answer NO to the 1095-A question

3. E-file your return again

To delete the 1095-A from TurboTax, when you are signed into your tax return:

1. Search for 1095-A or search for 1095-a and use the Jump to 1095-a link to be taken to the questions.   

2. Answer the question about unemployment and the next screen will show your 1095-A that was started.

3. Use the Delete button or the trash can icon depending on your version to delete the form.

4. Confirm the deletion. 

You can also delete the form in Forms Mode, if using the desktop software or by clicking on Tax Tools and then Tools, and then 'Delete a form' in TurboTax Online.

Once the form is gone, TurboTax will accept a NO answer and you can then re-submit your tax return.    If it is rejected again, please refer to Why is my return being rejected with code F8962-070 for a missing 1095-A? or try deleting the 1095-A again after February 3rd.   As ee-ea mentions above, there is an IRS processing error occurring now that will be corrected on February 3rd so try back on the 4th if you don't have a 1095-A and your return is rejected again.