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Level 1
June 1, 2019
Question

How do I continue to the file returns page when the program refuses to move forward to that page?

  • June 1, 2019
  • 1 reply
  • 0 views
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1 reply

AkinaLO
Level 15
June 1, 2019

You should try to refresh your browser and clear out your cookies. Also, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. You should also use a new browser. 

This one shows how to delete your cookies.   

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272

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