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oerke
Returning Member

how do I connect with an expert?

I need technical support
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1 Reply
JohnB5677
Expert Alumni

how do I connect with an expert?

 You can establish a video call by subscribing to TurboTax Live or Full Service. 

  • In these sessions, you can see  the TurboTax representative, but they can't see you. 
  • In addition, the representative can see your tax return.
    • You will do the navigation, and
    • You will make any changes to the return.

How to Connect

  1. Sign in to TurboTax 
  2. Select ‌
    1. Live Help or
    2. Help
  3. Choose 
    1. Contact Us or 
    2. Connect with live help.
  4. Follow the prompts to select your preferred method, which may include
    1. One-way video, 
    2. Phone call
    3. Or live chat.

Or reach out at What's the TurboTax phone number?


 

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