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bears1981
New Member

How do i access the free version i bought the deluxe for one year and now everytime if forces me to buy it again when i dont need it

 
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2 Replies
ee-ea
Level 15

How do i access the free version i bought the deluxe for one year and now everytime if forces me to buy it again when i dont need it

How do i access the free version i bought the deluxe for one year and now everytime if forces me to buy it again when i dont need it

When you clear and start over and then put in your login information it will take you to a screen that tells you that you used Deluxe last year and give you option for Deluxe, Deluxe Live, or Deluxe Live Assisted.  If you go below those choices you will see a very small line that has a link to other products.  Click that link and then select free edition.  Upgrade is if you have too.

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