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How do I access refund balance

I paid for the maximum benefit package haven’t received any updates. I looked on the IRS website and it says my return has been accepted and will receive it on the 22nd but still haven’t got a advance or any notifications that I paid for.
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How do I access refund balance

see this about the MAX package which has nothing to do with a refund advance or your refund.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/max/L0Bc4Ve2l_US_e... 

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