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llbresee
New Member

How can I get a person to help me with accessing my Intuit account?

I'm trying to import financial info to Turbo Tax 2018.   This year the process has been changed, so rather than accessing each financial institution, I need to first access Intuit.  But I cannot log in.  No help on website.  "Forgot password" sends me to a page to "Change Email Account".      This is very unsettling and using up way way too much time. 

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2 Replies
sheriresa
New Member

How can I get a person to help me with accessing my Intuit account?

This process sucks.
Sharmaine
New Member

How can I get a person to help me with accessing my Intuit account?

If you do not remember your account log in or password information these two links will help on how to recover your account.
https://myturbotax.intuit.com/account-recovery/
Account Recovery Request for your TurboTax Account
https://ttlc.intuit.com/replies/3300098

If you’re not able to log recover your account, please see this Turbo Tax FAQ will show you the best way to reach an Agent.
https://ttlc.intuit.com/replies/3300041



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