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Sorry for your loss. for security purpose, I doubt that Turbotax will provide info to access her account. you can't use your account because they are only good for 1 taxpayer. do a second return in the same account and the first return will be wiped out and unretrievable.
you can try customer support to see if they'll help but since you are using the free edition support isn't provided without upgrading or paying a fee
as executor you can request a copy of her last year's return from the IRS
Hi
Are you referring to Turbo Tax online tax preparation or are you using your desktop version of Turbo Tax? If you are using the desktop version of Turbo Tax, you can prepare other tax returns as well as your own. Was your monther's Turbo Tax online tax prep or was hers desktop.? If hers was a desktop version, there will be a Turbo Tax file on her computer (or whatever computer she saved files on.) When you open your desktop version of Turbo Tax, you can browse and select her file. It will bring in 2022's return based on that 2022 file and start the 2023 prep. Hope it helps and my condolences on the loss of your Mother.
You do not have to file your mother's tax return from the same account that she used. You could create a new TurboTax Online account and start her tax return from scratch in the new account. It will not be able to transfer any information from her 2022 tax return. You would have to enter all her information.
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Raph
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