I have been attempting to import data from Merrill for the past seven days. I have spoken with Merrill support multiple times, but they have not been able to resolve the issue.
I have also contacted Intuit support twice. We attempted several troubleshooting steps, including resetting my Merrill password, updating my operating system, and clearing the cache, I have no VPN etc. but nothing has worked.
I am using TurboTax Premier Desktop. Below is the error message I am receiving.
We couldn't connect to Merrill.
Try connecting again in a few hours. (105)
If you need assistance or have any questions, please call [phone number removed] or click
here
statusCode: 400
category: "catastrophic"
code: "FDPVLT-3008"
code: "FDP-105"
message: "Host is not available Host is not available"
Thanks in advance for any guidance,
max
