Pricing
Support
Discuss
TurboTax.com
Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
SAM2SOB
New Member
posted
‎June 6, 2019 4:35 AM
last updated ‎June 06, 2019 4:35 AM

HAVE 2 ACCOUNTS ONE FOR ME AND ONE FOR MY DAUGHTER AND SON IN LAW. CAN'T GET INTO THIERS, IT KEEPS BRINGING UP MINE EVEN THO I PUT IN NEW ID AND PASSWORD

 
0
1
140
Reply
1 Best answer

Accepted Solutions
Xori
New Member
‎June 6, 2019 4:35 AM

HAVE 2 ACCOUNTS ONE FOR ME AND ONE FOR MY DAUGHTER AND SON IN LAW. CAN'T GET INTO THIERS, IT KEEPS BRINGING UP MINE EVEN THO I PUT IN NEW ID AND PASSWORD

Hello there.

If both accounts are associated with the same email address, here's how you can verify the potential usernames you may have used, and hopefully have you regain access to the correct account. All the best.

https://ttlc.intuit.com/replies/3302270


View solution in original post

0
140
Reply
1 Reply
Xori
New Member
‎June 6, 2019 4:35 AM

HAVE 2 ACCOUNTS ONE FOR ME AND ONE FOR MY DAUGHTER AND SON IN LAW. CAN'T GET INTO THIERS, IT KEEPS BRINGING UP MINE EVEN THO I PUT IN NEW ID AND PASSWORD

Hello there.

If both accounts are associated with the same email address, here's how you can verify the potential usernames you may have used, and hopefully have you regain access to the correct account. All the best.

https://ttlc.intuit.com/replies/3302270


0
141
Reply

Found what you need?

Start my taxes

Already have an account? Sign In

rating image(4.6/5 | 291,310 reviews)

Top help articles

view all
How do I clear and start over in TurboTax Onli...
TurboTax 2022 Online product guide
How do I find last year's AGI?

Still have questions?

Make a post

Or browse the Forums

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Quick links

link icon First Time Here?
link icon Community Do's & Don'ts
link icon Upcoming Events
link icon Ready to file your taxes?

Estimate your tax refund and where you stand

Get Started


Dynamic AdsDynamic Ads
Meet your expertsAll Experts >
MichaelG81
BBA-Specialization: Accounting, MBA- Specialization: Asset Management, EA
LindaS5247
I am an Enrolled Agent. I worked for the I.R.S. for 33 years. I spent my last 11 years at the I.R.S. in Mand...
JosephS1
Been with Intuit for going on 6 years now. Been part of TTLive, Full Service TTL, was part of Accuracy guaran...
SantinoD
Enrolled Agent with 10+ years of tax preparation experience
RalphH1
Enrolled Agent since 2008, Intuit Tax Expert since 2011.
Manage cookies
v