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Has anyone had issues with the Turbo Tax free edition at the end? I cannot get through step 1 "review your order" The program freezes.

 
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AkinaLO
Intuit Alumni

Has anyone had issues with the Turbo Tax free edition at the end? I cannot get through step 1 "review your order" The program freezes.

First, try to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then try logging out and logging back into TurboTax. You can also try using a different browser. The following articles will show you how to do it.   

  

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272 

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