getting code 1040-8100-1

[80thines]

Can't file or print my IL state return

[Mike9241]

unfortunately that is a generic error code that Illinois uses. the issue may be 

1) inaccurate personal information, such as misspelled names or incorrect Social Security numbers

2)Selecting the wrong filing status 

3)Errors in reporting add-backs or subtractions 

4)Incorrect withholding data

5)Claiming non-eligible credits 

6)Noncompliance with e-file requirements

this public forum has no access to your return

you can contact support 

https://support.turbotax.intuit.com/contact

800-446-8848

You could also try contacting the Illinois Department of Revenue

https://tax.illinois.gov/aboutidor/contactus.html 

is there a message the comes with the rejection code?

When you try to print and are prevented is there a message that indicates what the issue might be?