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Forgot password (PW) but logged in using text and email verification code. Once in need current PW to reset PW so I'm stuck. Can't reset PW; will need codes every time?

 
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2 Replies

Forgot password (PW) but logged in using text and email verification code. Once in need current PW to reset PW so I'm stuck. Can't reset PW; will need codes every time?

If this is still happening, you may need to contact TurboTax Support for help.  This link will get you to the correct phone number  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>

poppy1243
New Member

Forgot password (PW) but logged in using text and email verification code. Once in need current PW to reset PW so I'm stuck. Can't reset PW; will need codes every time?

I just got off talking to one of TT's experts and she informs me the reason I'm having  password problems is because I use Microsoft edge 10. She suggested everything would be fine if I switched to Google Chrome. She didn't offer any other alternative. I guess if your using MS 10 good luck

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