First timer here… it rejected my birthdate 2 times already for the refund, however, it’s not wrong plus it’s in the format they want it in. Why is this?

[jaidenhope2]

I’m not understanding why I’m being rejected because my birthdate is right? Please help!!!

[DawnC]

If the birthdate listed is correct, most likely the IRS has the wrong date of birth on file. In this case, you won't be able to e-file, because the date you're entering doesn't match their records.

Follow the steps under TurboTax Online or TurboTax Desktop, but select File by mail on the Let’s get ready to e-file screen, to print and mail your return.

Note: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

For more information, see How do I fix Reject IND-524?