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Just got off the phone with IT. They don't seem to know about this issue. I mentioned that many people who received 1095 would be experiencing this. Digging a little deeper, it may require more than just answering the on-line interview questions. Printing out form 8962 and mailing to IRS, etc.
I don't remember having to do this last year. What has changed?
9:59AM 2/20,
I just spoke with TT and they stated that the form has not been updated by the IRS and to give it at least 48hrs. I was told to try back on Feb 24. I hope this helps because this is very frustrating.
Darnit- I just refiled this morning, as it is Feb 20 and that was the date in the instructions. I was not presented with any questions. Does this mean it will get rejected again in 5 days from now?
@pmoney when i spoke to TT at 7:30am CST she had no idea when it would be updated. She told me i could refile now if i wanted or i could wait until tomorrow. I didnt want to waste 5 more days of not knowing so i chose to wait it out.... If you get your acceptance soon, please let us know! I think the others in here would go ahead and refile as well! Thanks! Good luck!
Just got off the phone with customer service it's 10am EST on Feb 20. She said this is a problem a lot of people are having and we walked through my return but no change was found in the 1095 section.
She said it looks like the update is late and to wait until tomorrow morning to check again. She doesn't know what the updated question is but said there should be a notice to complete the section once the update is live. This is frustrating but I'd rather wait a few days until I'm sure it's up instead of getting rejected again.
Im also experiencing this, i've checked that section today and i see no new questions. Everything is correct I've entered 8962 on the search and it takes me back to the 1095A. As you log in your 1095A info it automatically enters the 8962 form..which we don't see. My child is 6 yrs old and for sure not filing separate. So what am I doing wrong?
I shall wait as well...another day.
Did you or anyone see a different question asked besides the following:
Because none of those apply to me and I thought I had already answered that question when I originally received the rejection error. I don't see a new interview question today, being Feb. 20th, 2020 and all.
Thanks for the update
For me, those questions were already there. They kept my answers. It seems the update is late for this form and we are all just going to have to wait another day or two.
I got the same message. It is now February 20th and nothing looks different in TT. Not sure where to go from here...
Good to know everyone else is having the same issue
My return was rejected 5 days ago for the same issue. It is definitely question number 2 that was not there before the update. I ran the recommended fix this morning and refiled after TurboTax performed a program update. Now waiting for IRS to accept or reject. Note: Form 8962 line 2b after running the fix shows no data (blank). I hope this info helps.
Those questions are different from the ones I was presented with online. The third question on my form asked if I was self employed and purchased a plan from the marketplace.
@taxes_16
I was rejected again within 48 hours after the first 5 day rejection.
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