Download link error on desktop Premier 2023 purchased through Costco. Help - Costco doesn't support technical issues.

[Mary W1]

2023 Premier Desktop MAC purchased through Costco.  Received activation key email through @ESD.synnex.com.

Download link results in error on Safari, Chrome and Firefox.  All say something like '...can't establish a secure connection to the server..." or "...detected an issue and did not continue to download.esd.synnex.com. The website is either misconfigured or your computer clock is set to the wrong time."  

Attempted several times over 12 hours.  Is this a legitimate download link/activation key or who can I contact to resolve?  Help

[tagteam]

You probably need to contact Costco, but you can try contacting TurboTax Support.

How do I contact TurboTax? (intuit.com)

[Mary W1]

Problem resolved itself when trying download again.  I'm going to assume that there was a problem at the 3rd party software distributor.