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There is no AI. Everyone that answer questions here is a human, but most are volunteers and NOT employees.
You can delete forms this way:
Or call customer support this way:
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
(Note that phone support is for paying customers only. There is no phone support for Free Customers.)
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
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