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jy3
Level 2

Deluxe Desktop on Windows 11 crashes after importing W2

Hello All

Running Deluxe desktop on Windows 11. After importing/entering W2 when I hot the "Done with Income" button, the program crashes and I can't get past this stage.

 

Screenshot 2026-01-18 150423.png

 

I am presented with the following error

Screenshot 2026-01-18 150458.png

Uninstalled and reinstalled the product again but no help. 

How should I get past the "Done with income" section?

Thanks for your help.

 

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1 Reply
M-MTax
Level 15

Deluxe Desktop on Windows 11 crashes after importing W2

Try Forms Mode or NOT importing the W-2.

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