credit card payment problem

Having problem using credit card to pay for electronic filing of California state taxes. This problem has been going on for 4 to 5 years and they still haven't fixed it. Last year I spent over an hour on the phone with a live person and at the end he said to use 123 Main Street as my home address and that worked. I'm having the same problem in 2026 and tried 123 Main Street again and it doesn't work. Why is Intuit having such a seemingly simple problem with credit card payments? It's very frustrating and I'm going to use H&R Block or other software next year.

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