The
state return can say "incomplete" if you already efiled the Federal
return by itself and it has not yet been accepted, or if some of the Massachusetts
state forms were not
available when you tried to efile it at the same time as efiling the
Federal
return. If it says "incomplete", your state return has NOT yet been
efiled.
With this FAQ for Forms Availability, it looks like all of the Massachusetts forms are available now for efiling except for an underpayment form for estimated tax. You can look here to see if the state forms you need are available:
https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per
Since your Federal return has already been
accepted, and if all the state forms you need are available, you
can then
go back and open up your State return to complete and file it. Carefully review
it before filing since the forms may have updated since you last worked
on it.
NOTE: When you go back to your account to finish and
file your return, you may see a notice to finish and file the state
return. If so, you can follow that path to see if it gets you back to
the state return.
If it doesn't, here's a way to open the state return back up:
- Log in and go to the 2016 Tax Timeline.
- Scroll to "Some things you can do."
- Choose "Add a state." (you're not really adding one; that's just to get the return to open up.)
- Once the return is open, you can go to the State Taxes tab to complete the state return.
Carefully review it before filing since some of the forms may have
updated.
- Also step through the Review tab.
- When you go through the FILE tab for efiling, make sure you go all the way to the end and click on "Transmit return now."
