turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cannot Launch Desktop Version of 2025 Turbo Tax

I am running Windows 11.  It upgraded to Version 25H2 on Jan-2 in the afternoon and I have not been able to use Turbo Tax 2025 since then.  I get the generic error message.  I have turned off anti-virus, set up administrator privileges, uninstalled, rebooted and nothing works.  Any Ideas for help.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Cannot Launch Desktop Version of 2025 Turbo Tax

No idea without more details. You say you were on win11 and it is was working and it updated to 25H2? Are you sure it wasn't already 25H2 and maybe something else is the cause? 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question