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banyanfig
Returning Member

Cannot file my return due to Check this Entry: PTPIN

I am working on Turbotax Premier Desktop. When I am in 'File a Return' I get

We need a little more information before we efile.

When I click continue it states

Check this entry

Federal Information Worksheet: PTPIN: Taxpayer's PIN used to sign this years return is marked as estimated. Enter the correct number, then select 'unmark estimated' from the edit menu...

Then there is a free text  box: PTPIN and I see what I have already entered.

I have tried to use different numbers but to no avail.

 

 

 

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1 Reply
CarissaM
Intuit Alumni

Cannot file my return due to Check this Entry: PTPIN

It would be best to give us a call here, so we can better assist you with this. @banyanfig 

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