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PLEASE CLEAR MY UPGRADE ORDER SO I CAN FIX IT AND CHOOSE THE RIGHT ONE SO I CAN PAY AND PRINT 2017 TAXES. I ALREADY FILED SO IT WONT LET ME DO IT. I CLICKED THE WRONG ONE

 
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4 Replies
DavidB1
Employee Writer

PLEASE CLEAR MY UPGRADE ORDER SO I CAN FIX IT AND CHOOSE THE RIGHT ONE SO I CAN PAY AND PRINT 2017 TAXES. I ALREADY FILED SO IT WONT LET ME DO IT. I CLICKED THE WRONG ONE

What 2 products do you now have?

DavidB1
Employee Writer

PLEASE CLEAR MY UPGRADE ORDER SO I CAN FIX IT AND CHOOSE THE RIGHT ONE SO I CAN PAY AND PRINT 2017 TAXES. I ALREADY FILED SO IT WONT LET ME DO IT. I CLICKED THE WRONG ONE

Can you describe exactly what you did - What product did you use when you filed, what did you upgrade to, and when did you upgrade (it sounds like you upgraded after you filed?), but all of the above will help.

PLEASE CLEAR MY UPGRADE ORDER SO I CAN FIX IT AND CHOOSE THE RIGHT ONE SO I CAN PAY AND PRINT 2017 TAXES. I ALREADY FILED SO IT WONT LET ME DO IT. I CLICKED THE WRONG ONE

I accidentally chose 2 products. Now they are both grey and when I go to check out it makes me pay for both. I want to clear it and pay just the PLUS for 19.99 so I can print my already filed 2017 tax return. I do not understand why I cannot change my order. Yes I want to upgrade after I filed because I need my 2017 printed. Is this something I can even do?

PLEASE CLEAR MY UPGRADE ORDER SO I CAN FIX IT AND CHOOSE THE RIGHT ONE SO I CAN PAY AND PRINT 2017 TAXES. I ALREADY FILED SO IT WONT LET ME DO IT. I CLICKED THE WRONG ONE

I just had the free when I filed. I misplaced 2017 and am wanting to print it is all.
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