For me, I was on step 1 and couldn't get past step 2 where you input your direct deposit information. I figured it out...finally, I was able to file today. I had to go back
to the state section and give my very small state refund to a charity
and it zeroed out my state. Then it let me go to step 2 and 3...At
first, it tried to loop me back and add the money back to me. I just
went right back in under Voluntary Contributions in the State section
and gave the money again. This time, it let me complete my
filing! Whooo Hooo! I hope this helps you guys. It was driving me
crazy.