there is NO email nor phone support that goes to a human.
when I got to a human, we were on the phone for one hour
first level support needed to go to 2nd level support
I was given an activation code that did NOT work
it was suggested I download again, which I did
support said they would check back next day and did NOT
I installed the download which updated the existing = did NOT work
deleted TurboTax 2020 from my PC and tried again = NO GO ☹️
PLEASE send me a code that will work = THANKS
and have a Happy Easter Weekend 😄