It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Don't try to get a new code too soon; it will invalidate the old code and and you'll end up waiting longer.
Also keep in mind, you can't get a code via text if you don't have a phone number listed in your Intuit Account.
If you can't sign in to your Intuit Account
The easiest option is to go to account recovery and follow the steps to get into your account.
If account recovery doesn't work, fill out an Email Change Request (takes longer) depending on your product.
For additional assistance, refer to to the help pages for your specific Intuit product.
If you have access to your Intuit account but did not get a code
Check that you have the correct email/phone number listed in your account. You can do this in the Sign in & security section of your Intuit Account. Sign into your Intuit Account
If you received a code but it is not working
If you have typed the exact code that was sent and it doesn’t work, this is most likely because you have generated multiple codes and are not using the most recent one.
- Click Didn’t receive a code, then wait until the new code arrives. This may take several minutes. Use the most recent code sent to you.
- Leave the window open that asks for the code; closing it will invalidate the code.
- Open another tab, window, or use a different browser to check your email for the code.
NOTE: Some email platforms append emails from the same sender, so your latest code may display as a response or reply to one of the earlier codes.
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